We aim to process all orders within the same day if orders are placed before 2pm or by the next business day. Once your order is packed and ready to ship, you’ll receive a confirmation email with tracking details.

Yes, we ship worldwide. Shipping times and costs vary depending on your location and the origin of the product. Estimated delivery times are shown at checkout.

Returns and exchanges are accepted for most products within 14–30 days of delivery, depending on the brand partner’s policy and type of product. Please check the return information listed with each product before purchasing.

If your order contains products from multiple brand partners or fulfillment centers, you may receive separate packages. Don’t worry—your shipping confirmation email will include tracking for each shipment.

Every product on OpenBeauty comes directly from verified beauty professionals and brand partners. We never sell unauthorized or third-party items.

Shipping costs depend on your location, the brand partner’s fulfillment center, and order size. Exact shipping rates are shown at checkout before you confirm your order.